Tenant Help Page

Boiler not working

Have you checked the boiler pressure?

Watch demo

Washing machine not draining?

Have you checked the filter?

Video demo

No power

Have you checked the fuses?

Watch demo

Telephone numbers


Your first point of contact is Sean, call or text


Sean will aim to get back to you within 2 hours to advise you further

Boiler/plumbing/water leaks

If Sean is not available then contact 

Bob or Martin

Bob 07860 915101

Martin 07960 896469

Electrical Problems

If Sean is not available then contact Richard from RS Electrical

07971 095928

Noise Issues

Wandsworth Council

If the nuisance is happening now

call 020 8871 6127

No Water

Please contact Thames Water to check for any water issues in your area

0800 316 9800 


Please ensure that all possible food sources are put away in secure containers and that food is not left on worktops or in bedrooms